general terms of sale

Prices

  • All the prices exposed of our products include taxes.

System of payment and security

  • Credit card or bank transfer.
  • We guarantee that every transaction done via this web is 100% secure.
  • The operations that involve a data transfer (personal or banking data) are done within a safe SSL environment (Secure Socked Layer) through the bank company.
  • All the information you transmit over the internet is enciphered.
  • Therefore, the data of your credit card is not registered on any database, but it goes directly to the POS (Point of Sale terminal of the bank).

Shipment and delivering terms

  • We guarantee the delivering to the deliverer in 1 working day for all the products except out of stock.
  • We reserve the right to modify the shipment type and company, as long as it would not be detrimental to our customers.
  • We do not ship to PO Boxes.
  • Nationals:
    • Peninsula and Balears: deliveries within 2 working days
    • Canary Islands, Ceuta and Melilla: deliveries within 5 working days
  • The rest of the European Community: 5 working days
  • Rest of the world: 7 working days

The shipping costs appear on the shopping cart according to the destination zone chosen:

Catalonia: 3€
Spain: 5€
Europe: 15€
Wolrd: 20€

Returns

  • You have a term of 7 days, from the moment you receive the goods, to return the product.
  • The shipping costs go to your account and the credit entry will be done according to the same procedure as for the payment.
  • To return a product you have to contact with us first through the contact form , entering your name and surname, number and date of invoice.